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Improve your golf game at home with The SportScreen Golf Studio’s Vanish 16H Model.
This 16 ft retractable indoor golf enclosure offers convenient setup and efficient use of space. The Vanish 16H's increased height optimizes the 16:9 projection ratio.
What’s Included?
• 1 hand crank/ 1 power remote (depending on model selection)
• 1 rear support membrane
• 2 side screens
• 1 impact screen
• 1 ceiling panel
• 2 corner strips
• 2 side baffles
• 1 front baffle
• Wall/ceiling brackets
FAQs:
• How far off the wall do Vanish Studio screens mount? 8–12 inches for surface protection.
• What are the room space requirements? See table below.
• Can I mount it to any surface? Yes, with universal brackets for wall or ceiling.
• How do I power it? Power cords on both sides, or manual crank options available.
SportsScreen The Vanish 16H Specifications
| Specification | Value |
|---|---|
| Projection Ratio | 16:9 |
| Projectable Area | 183” x 102” |
| Material | Durable, construction-grade mesh enclosure, built to last |
| Space Requirements | Requires 8”–12” of space behind the screen for protection |
| Mounting Compatibility | Mounts to ceilings between 120” and 138” |
| Bracket Options | Compatible for ceiling or wall mounting |
| Note | Launch monitor, computer, turf, hitting mat, and golf simulator software not included |
Shipping Policy
1. Introduction
At Golf Simulator Depot, we aim to provide a seamless and transparent shipping experience. This Shipping Policy outlines the terms related to the delivery of products purchased from our website, GolfSimulatorDepot.com.
2. Shipping Destinations
Countries We Ship To:
- United States
Future Expansion: We are working to expand our shipping destinations. Please check back for updates.
3. Shipping Costs
Domestic Shipping (United States): Free shipping on all orders over $50.
No Hidden Fees: All shipping costs are calculated and displayed at checkout. There are no hidden fees.
4. Order Processing Time
Processing Time: Orders are processed within 1-2 business days (Monday to Friday, excluding holidays).
Order Cut-Off Time: Orders placed before 4:00 PM EST will be processed the same day.
Weekend and Holiday Orders: Orders placed on weekends or public holidays will be processed on the next business day.
5. Estimated Delivery Time
Domestic Shipping:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-2 business days
Notes: Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, customs delays, or carrier issues.
6. Shipping Methods and Carriers
Reliable Carriers:
- USPS
- UPS
- FedEx
Shipment Tracking: All orders include tracking information, which will be provided via email once your order has shipped.
Insurance: Shipments are insured against loss or damage. If you encounter any issues, please contact us promptly.
7. Order Tracking
After your order has been shipped, you will receive an email containing:
- Tracking Number
- Carrier Name
- Link to Track Your Package
How to Track Your Order: Visit the carrier's website and enter your tracking number to view the status and estimated delivery date.
Assistance: If you have questions or need assistance with tracking, please contact our Customer Service.
8. Delivery Issues
8.1 Delayed or Lost Packages
If your package is delayed beyond the estimated delivery time, please contact us at support@GolfSimulatorDepot.com or call 1-910-807-7928.
8.2 Damaged Packages
Reporting Damage:
- Take photos of the damaged packaging and items.
- Contact us within 7 days at support@GolfSimulatorDepot.com.
9. Missing Items
Reporting Missing Items: Contact us within 7 days of receiving your package. Provide your order number and details of the missing item(s).
Resolution: We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
10. Return and Refund Policy
Returns: Accepted within 30 days of receiving your order.
Conditions for Returns:
- Items must be unused, undamaged, and in their original packaging.
- Certain items (e.g., personalized or perishable goods) may not be eligible for return.
Return Shipping Costs:
- Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
- Company Responsibility: If the return is due to our error, we will cover the return shipping costs.
Refunds: Issued once the returned items are received and inspected.
Refunds are processed within 14 days and issued to the original payment method.
11. Incorrect Address
Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
12. International Customs and Duties
International shipments may require customs clearance, which can cause delays. The recipient is responsible for any customs duties or taxes imposed by the destination country.
13. Contact Us
Phone: 1-910-807-7928
Email: support@GolfSimulatorDepot.com
Website: www.GolfSimulatorDepot.com
Warranty
DURABILITY GUARANTEE
The SportScreen is manufactured with durability and quality in mind. Designed & tested in the harsh Canadian weather, The SportScreen can withstand sun, rain, snow, and the cold. Used by N.H.L. pros and amateur hockey players – The SportScreen is The Ultimate Home Training Zone.
Warranty Information
The SportScreen and The SportScreen Golf Studio have a limited manufacturer defect warranty of 2 years from the date of original consumer purchase. Proof of original receipt required along with photos of the defect(s). If it proves to be defective in material or workmanship under normal use during the warranty period, and subject to the limitations and conditions described below, The SportScreen will be repaired or replaced at no cost to the consumer. The warranty is subject to the following limitations and conditions:
- A bill of sale verifying the consumer purchase and purchase date must be provided.
- This warranty will not apply to any product or part thereof which is not working, broken, or has become inoperative due to abuse, misuse, accidental damage, neglect, or lack of proper installation, operation, or maintenance.
- It does not apply to products used for industrial, professional, commercial, or rental purposes.
- It does not cover normal wear and tear or expendable parts that become inoperative after a reasonable period of use.
- Damage caused by unauthorized repairs or alterations will void the warranty.
- Products sold as reconditioned or refurbished are not covered under this warranty unless otherwise specified.
- Damage to the exterior finish, such as scratches, dents, paint chips, corrosion, or discoloration due to heat, abrasive, or chemical cleaners, is not covered.
- Component parts sold by another company will be covered under that manufacturer's warranty, if any.
Additional Limitations
- This warranty applies only to the original purchaser and is non-transferable.
- Neither the retailer nor the manufacturer shall be liable for any indirect, incidental, consequential, or exemplary damages.
- The warranty for the SportScreen Golf Studio is applicable only when a SportScreen Golf Studio Impact Screen is used or if purchased through an authorized distributor.
- The SportScreen is meant for hockey, baseball, and lacrosse. If used for golf, the warranty no longer applies.
- Impact screens are not included in our warranty. Approved impact screens have a 2-year manufacturer defect warranty and an Impact Screen Wear and Tear Loyalty Warranty, which offers replacement impact screens at a 20% discount off MSRP.
- To qualify for this warranty, customers must register their warranty, provide photos of the impact screen for verification, and proof of purchase.
- The SportScreen is designed for indoor and outdoor use, but the SportScreen Golf Studio is for indoor use only. If installed outdoors, its warranty will be void.
- For Build A Studio purchases, there is a limited 60-day warranty on individual components, provided they have not been modified or subjected to DIY alterations.
- Custom-parted components are non-refundable.
Notice to Consumer
This warranty provides specific legal rights, and you may have other rights that vary by province or state. The provisions in this warranty are not intended to limit or exclude any statutory warranties under applicable law.
RETURN/REFUND POLICY
At Golf Simulator Depot, we prioritize customer satisfaction and accept returns within 30 days of purchase, subject to the following terms and conditions:
- No returns on custom SportScreens: Customized SportScreens are ineligible for return.
- Shipping charges, including brokerage fees, customs fees, and taxes, are non-refundable.
- Return shipping costs are the customer's responsibility.
- A 4% administration fee applies to refunds for products canceled before shipping.
- A 35% restocking fee applies to returned products. A refund of 65% of the product value will be issued once the product is received, reviewed, and approved at our facility.
- Customers are responsible for all costs associated with returning products, including shipping charges, brokerage fees, taxes, and customs fees.
- The SportScreen is not responsible for incorrectly sized units due to improper measurement verification. Any returns or exchange requests are subject to a 35% restocking fee, and the customer is responsible for shipping costs.
Please ensure that the measurements provided on our website fit your space before placing an order. If unsure, contact us before placing your order.
If you have any further questions or need assistance, please reach out to our customer service team.
PRODUCT RECEIVED IN DAMAGED CONDITION / MANUFACTURING DEFECT OR WRONG ITEM:
- Customers should check the quality and quantity of the product against the invoice before accepting the package.
- If there is any discrepancy, please leave a suitable remark at the time of receipt.
- If the product is damaged, has a manufacturing defect, or the wrong item was sent, contact Golf Simulator Depot at support@golfsimulatordepot.com.
Contact us at: support@golfsimulatordepot.com
Fast & Free Shipping
Our team is committed to getting your product in your hands as soon as possible. Once an order is placed we fulfill the order within 48 hours.
Lowest Price Match Guarantee
We offer the lowest price guaranteed. If you find an offer for the same product that is lower - we will price match or price beat that offer.
Easy Returns
If you need to return an item for any reason you're able to do so within 30-days.
SportsScreen The Vanish 16H Review Summary
What people like
Pros
- Space Saving: Retractable design allows for efficient use of space.
- Durable Build: Construction-grade materials ensure longevity.
- High Impact Resistance: Withstands high-velocity golf shots.
- Flexible Installation: Can be mounted to walls or ceilings.
- Large Projection Area: Provides an immersive golfing experience.
- Multi-Sport Versatility: Compatible with other sports simulators.
- Easy Retraction: Quick roll-up for storage.
Cons
- Price Point: Relatively expensive investment.
- Installation Complexity: Requires careful setup.
- Space Requirements: Needs adequate room dimensions.
- Extra cost: Launch monitor and simulator software are not included.
- Ceiling height requirements: Must be considered before purchase.