Choose options
Imagine this:
You step onto the first tee, feeling the anticipation of a great round. But instead of shouldering your heavy bag, you effortlessly glide your clubs along with the award-winning M7 REMOTE Electric Caddy. This isn't just a caddy; it's your personal caddie-robot sidekick, ready to obey your every command.
Effortless Remote Control
With the sleek, ergonomic remote in your hand, you're in complete control. Effortlessly navigate the course with a flick of your wrist – forward, reverse, left, right – it's like having a magic carpet for your clubs! And with an impressive 100-yard range, you can send the M7 REMOTE ahead while you line up that crucial putt.
Superior Slope Handling
Forget about struggling on hills. The cutting-edge DHC technology ensures smooth, controlled movement no matter the terrain. Plus, the whisper-quiet motors won't disturb your focus or anyone else on the course.
Enhance Your Golfing Experience
The M7 REMOTE isn't just about convenience; it's about making every round more enjoyable. Arrive at each shot feeling refreshed and ready to play your best. With the M7 REMOTE by your side, you'll be the envy of your playing partners and the master of your golfing destiny.
Features
- Rechargeable Remote-Control Handset - Ergonomic design conveniently attaches to the caddy frame.
- Forward, Left, Right & Reverse Navigation - Ultra-responsive buttons make handling instinctive.
- Automatic Downhill Control & All-Terrain Tires - Maintains a constant speed when moving down a gradient with unrivaled traction.
- Pause & Resume, Plus Emergency Stop - Stay in control & safely navigate the course.
- Remote Handset Lock Function - Ensures the handset does not get engaged accidentally.
- Dual Control Mode - Instantly switch between handheld remote navigation & manual handle control.
- Anti-Tip Rear Wheel & 360° Rotating Front Wheel - Ultimate stability & maneuverability no matter the terrain.
- 100 Yard Remote Control Range - Responsive control & handling from a distance.
- Simple, Compact Folding - Award-winning M-Series folding technology fits into the smallest car trunks.
- LCD Widescreen Display - Nine-speed settings, speed indicator & battery meter.
- On-Screen Remote Handset Battery Meter - Ensure the wireless remote remains charged & ready for action.
- USB Charging Port - Ideal for charging any USB-powered device while you play.
- Turbo Powered Motors - Twin 230W DHC motors delivering whisper-quiet power at the touch of a button.
- EASILOCK® Compatible - Securely attach a Motocaddy bag without a lower bag strap (optional).
Motocaddy M7 Remote-Controlled Electric Golf Caddy Specifications
| Specification | Value |
|---|---|
| Weight | 32.0 lbs |
| Dimensions | 25.5” (L) x 18.5” (W) x 16.5” (H) |
| Motor | 2 x 230w DHC |
| Voltage | 28.8V |
| Material | Aluminum |
| Warranty (Caddy & Charger) | 24 months |
| Warranty (Lithium Battery) | 60 months |
Shipping Policy
1. Introduction
At Golf Simulator Depot, we aim to provide a seamless and transparent shipping experience. This Shipping Policy outlines the terms related to the delivery of products purchased from our website, GolfSimulatorDepot.com.
2. Shipping Destinations
Countries We Ship To:
- United States
Future Expansion: We are working to expand our shipping destinations. Please check back for updates.
3. Shipping Costs
Domestic Shipping (United States): Free shipping on all orders over $50.
No Hidden Fees: All shipping costs are calculated and displayed at checkout. There are no hidden fees.
4. Order Processing Time
Processing Time: Orders are processed within 1-2 business days (Monday to Friday, excluding holidays).
Order Cut-Off Time: Orders placed before 4:00 PM EST will be processed the same day.
Weekend and Holiday Orders: Orders placed on weekends or public holidays will be processed on the next business day.
5. Estimated Delivery Time
Domestic Shipping:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-2 business days
Notes: Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, customs delays, or carrier issues.
6. Shipping Methods and Carriers
Reliable Carriers:
- USPS
- UPS
- FedEx
Shipment Tracking: All orders include tracking information, which will be provided via email once your order has shipped.
Insurance: Shipments are insured against loss or damage. If you encounter any issues, please contact us promptly.
7. Order Tracking
After your order has been shipped, you will receive an email containing:
- Tracking Number
- Carrier Name
- Link to Track Your Package
How to Track Your Order: Visit the carrier's website and enter your tracking number to view the status and estimated delivery date.
Assistance: If you have questions or need assistance with tracking, please contact our Customer Service.
8. Delivery Issues
8.1 Delayed or Lost Packages
If your package is delayed beyond the estimated delivery time, please contact us at support@GolfSimulatorDepot.com or call 1-910-807-7928.
8.2 Damaged Packages
Reporting Damage:
- Take photos of the damaged packaging and items.
- Contact us within 7 days at support@GolfSimulatorDepot.com.
9. Missing Items
Reporting Missing Items: Contact us within 7 days of receiving your package. Provide your order number and details of the missing item(s).
Resolution: We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
10. Return and Refund Policy
Returns: Accepted within 30 days of receiving your order.
Conditions for Returns:
- Items must be unused, undamaged, and in their original packaging.
- Certain items (e.g., personalized or perishable goods) may not be eligible for return.
Return Shipping Costs:
- Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
- Company Responsibility: If the return is due to our error, we will cover the return shipping costs.
Refunds: Issued once the returned items are received and inspected.
Refunds are processed within 14 days and issued to the original payment method.
11. Incorrect Address
Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
12. International Customs and Duties
International shipments may require customs clearance, which can cause delays. The recipient is responsible for any customs duties or taxes imposed by the destination country.
13. Contact Us
Phone: 1-910-807-7928
Email: support@GolfSimulatorDepot.com
Website: www.GolfSimulatorDepot.com
Motocaddy Product Warranty
For warranty registration, please visit:
Motocaddy Warranty Registration
Warranty Information - USA
Standard Warranty Conditions
The trolley and charger come with a 24-month warranty from the purchase date. This covers manufacturing defects during normal use. Damage from accidents, misuse, or commercial use is not covered.
Motocaddy batteries have a separate warranty:
Lead-acid battery: 12 months
Lithium battery: 24 months
The standard Motocaddy warranty applies only to purchases and usage within the United States. If you experience an issue within the warranty period, contact the place of purchase or call 910-807-7928. Proof of purchase is required for claims.
If a spare part is needed, it will be shipped with fitting instructions. Otherwise, the product will be collected, repaired, and returned in its original packaging. If the issue is not covered under warranty, the customer will bear costs for courier, admin fees, parts, and labor.
Repairs or replacements under warranty do not extend the original warranty period. These warranties are an additional benefit and do not affect statutory consumer rights. Warranties are non-transferable.
Motocaddy Lithium Warranty (Valid from 01/01/17)
Motocaddy Lithium batteries and chargers come with a 24-month warranty from the purchase date. Additionally, a 5-year warranty (3 extra years) is available for the battery (excluding the charger), provided it is registered online within 45 days of purchase.
The warranty covers manufacturing defects but excludes damage from misuse, abuse, or commercial use. Motocaddy guarantees that all LiFePO4 Lithium batteries will retain 75% of their original rated capacity (Wh).
Repairs or replacements under warranty do not extend the original warranty. Proof of purchase may be required. Depending on location, shipping charges may apply for replacement batteries.
Motocaddy Accessories & Bag Warranty
Motocaddy accessories and bags come with a 12-month warranty from the purchase date. This covers manufacturing defects during normal use. Damage from accidents, misuse, or commercial use is not covered.
If an issue arises within the warranty period, contact the place of purchase or call Motocaddy directly. Proof of purchase is required for claims. Repairs or replacements under warranty do not extend the original warranty period.
Returns Policy
If you are not satisfied with your purchase from www.golfsimulatordepot.com, you can return it within 30 days of receipt, unused and in original packaging, along with the completed returns form for a refund.
Upon receiving the item in unused and saleable condition, Motocaddy will issue a full refund. This does not affect statutory rights.
Cancellations
Under Consumer Contracts Regulations, you may inspect the product but not use it. To cancel an order, return it within 14 days of receipt in its original packaging.
If the order has already been shipped, you are responsible for returning it at your own cost and risk. Items showing signs of use may not be refunded. Refunds are processed within 30 days of receipt.
Cancellation requests must be made in writing (email or letter). Phone cancellations are not accepted.
By Post or Courier
Return shipping costs are non-refundable unless Motocaddy made an error. For safety, use a signed-for or tracked delivery method.
If a returned item is not received, proof of postage will be required. Motocaddy is not responsible for missing parcels. If proof of postage cannot be provided, a refund may be refused.
If you received an incorrect, faulty, or damaged item, contact support@golfsimulatordepot.com before returning it.
Refunds
All refunds are issued to the original payment method within 14 days of receiving the returned item.
Faulty Items
For details on warranty terms and coverage, visit the Motocaddy Warranty Page.
Purchases Under 30 Days
Motocaddy may arrange collection and inspection. If a manufacturing fault is confirmed, a like-for-like replacement will be provided.
Purchases Over 30 Days
Motocaddy will diagnose the issue and either:
Send a replacement part
Recommend a local service agent
Collect and inspect the product
If the item is found to have a manufacturing fault, Motocaddy will repair, replace, or offer a like-for-like replacement. If no fault is found, the item may be returned.
For accidental damage or non-warranty issues, repairs may be offered at a cost, with a quote provided beforehand.
For assistance, contact support@golfsimulatordepot.com.
Fast & Free Shipping
Our team is committed to getting your product in your hands as soon as possible. Once an order is placed we fulfill the order within 48 hours.
Lowest Price Match Guarantee
We offer the lowest price guaranteed. If you find an offer for the same product that is lower - we will price match or price beat that offer.
Easy Returns
If you need to return an item for any reason you're able to do so within 30-days.
Motocaddy M7 Remote-Controlled Electric Golf Caddy Review Summary
What people like
Pros
- Easy to Use: Reviewers find the remote control intuitive and easy to learn.
- Remote Control Convenience: The hands-free operation and remote navigation are highly valued.
- Folding Mechanism: The ease and compactness of the folding mechanism are frequently praised.
- Build Quality: Many users note the solid and durable construction of the caddy.
- Maneuverability: The caddy handles well on various terrains.
Cons
- Battery Life: Some users experience reduced battery life, especially on hilly courses.
- Remote Responsiveness: There are occasional reports of lag or unresponsiveness with the remote control.
- Remote Reliability: A few reviews mention the remote failing or having connectivity issues.
- Price: The caddy is considered expensive compared to other options.