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Turf Gives Your Golf Simulator That Extra Something
Big Moss Golf Simulator Turf fits perfectly in your DIY Golf Simulator Enclosure Kit to give you a gorgeous green turf that doubles as a putting green.
The size of Golf Simulator Turf is unique to each size enclosure. You must select the size of your DIY Golf Simulator Enclosure for your turf to fit perfectly.
Need help ordering? Contact us to make sure you get the right size turf.
Details
Make your indoor golf setup look and feel more like you're on the course with Big Moss Golf Simulator Turf. With 'True Roll Technology’, Big Moss turf provides the most consistent and accurate roll in the turf industry.
Fits Carl's Golf Simulator Packages
Perfectly Fits Your Hitting Bay
Gorgeous turf that doubles as a putting green, cut and hemmed to seamlessly fit within your DIY Golf Enclosure Kit and extend 12' from the screen.
Just select your size DIY Enclosure above and you'll get a perfectly cut length of putting green that fits right inside your golf simulator. Need help ordering?
Realistic Putting Surface
With added foam padding "break pads" underneath the turf, golfers can practice putts that break cross grain and cross slope as well. And you’re not just putting toward a made up area; the turf comes with precut holes that act no different from real holes on a golf course.
What's Included
- Turf sized to fit precisely in your Carl's DIY Enclosure
- Foam break pads
- 18” x 36” return strip for easy ball return
Ordering Information
Shipping Information
It's kinda like a big roll of fluffy green carpet - we can't make your favorite delivery driver drag that to your front porch. Turf arrives separately via freight shipping.
Realistic Course-Like Experience
- True Roll Technology - Delivers consistent, tour-quality putting roll and feel.
- Doubles as Putting Green - Designed for realism with pre-cut holes that simulate real cups.
- Practice Breaking Putts - Foam break pads allow realistic cross-grain and cross-slope putt simulation.
Perfect Fit for Carl's DIY Enclosures
- Custom Sizing - Turf is pre-cut to perfectly match the size of your selected Carl’s DIY Enclosure Kit.
- Extends 12' from Screen - Seamless coverage from screen to hitting area for a professional look.
Integrated Ball Return & Padding
- 18” x 36” Return Strip - Included return channel makes ball retrieval easy.
- Foam Break Pads - Placed beneath the turf to support break simulation and added cushion.
Ordering & Shipping Info
- Freight Shipped Separately - Due to size, turf ships independently from other items.
- Ships to U.S. Only - Delivery limited to domestic addresses.
Big Moss Golf Simulator Turf (for DIY Golf Enclosures) Specifications
| Specification | Value |
|---|---|
| Turf Size for 8 x 8 x 5 Enclosure | 97.75” D x 144” W (100 sq. ft.) |
| Turf Size for 7.7 x 10 x 5 Enclosure | 122.5” D x 144” W (124 sq. ft.) |
| Turf Size for 8 x 10.5 x 5 Enclosure | 128” D x 144” W (130 sq. ft.) |
| Turf Size for 8.5 x 11.5 x 5 Enclosure | 138” D x 144” W (140 sq. ft.) |
| Turf Size for 9 x 12 x 5 Enclosure | 144” D x 144” W (146 sq. ft.) |
| Turf Size for 7.7 x 13 x 5 Enclosure | 161” D x 144” W (163 sq. ft.) |
Shipping Policy
1. Introduction
At Golf Simulator Depot, we aim to provide a seamless and transparent shipping experience. This Shipping Policy outlines the terms related to the delivery of products purchased from our website, GolfSimulatorDepot.com.
2. Shipping Destinations
Countries We Ship To:
- United States
Future Expansion: We are working to expand our shipping destinations. Please check back for updates.
3. Shipping Costs
Domestic Shipping (United States): Free shipping on all orders over $50.
No Hidden Fees: All shipping costs are calculated and displayed at checkout. There are no hidden fees.
4. Order Processing Time
Processing Time: Orders are processed within 1-2 business days (Monday to Friday, excluding holidays).
Order Cut-Off Time: Orders placed before 4:00 PM EST will be processed the same day.
Weekend and Holiday Orders: Orders placed on weekends or public holidays will be processed on the next business day.
5. Estimated Delivery Time
Domestic Shipping:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-2 business days
Notes: Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, customs delays, or carrier issues.
6. Shipping Methods and Carriers
Reliable Carriers:
- USPS
- UPS
- FedEx
Shipment Tracking: All orders include tracking information, which will be provided via email once your order has shipped.
Insurance: Shipments are insured against loss or damage. If you encounter any issues, please contact us promptly.
7. Order Tracking
After your order has been shipped, you will receive an email containing:
- Tracking Number
- Carrier Name
- Link to Track Your Package
How to Track Your Order: Visit the carrier's website and enter your tracking number to view the status and estimated delivery date.
Assistance: If you have questions or need assistance with tracking, please contact our Customer Service.
8. Delivery Issues
8.1 Delayed or Lost Packages
If your package is delayed beyond the estimated delivery time, please contact us at support@GolfSimulatorDepot.com or call 1-910-807-7928.
8.2 Damaged Packages
Reporting Damage:
- Take photos of the damaged packaging and items.
- Contact us within 7 days at support@GolfSimulatorDepot.com.
9. Missing Items
Reporting Missing Items: Contact us within 7 days of receiving your package. Provide your order number and details of the missing item(s).
Resolution: We will investigate and resolve the issue promptly by sending the missing item(s) or offering a refund.
10. Return and Refund Policy
Returns: Accepted within 30 days of receiving your order.
Conditions for Returns:
- Items must be unused, undamaged, and in their original packaging.
- Certain items (e.g., personalized or perishable goods) may not be eligible for return.
Return Shipping Costs:
- Customer Responsibility: Return shipping costs are the customer's responsibility unless the item is defective or not as described.
- Company Responsibility: If the return is due to our error, we will cover the return shipping costs.
Refunds: Issued once the returned items are received and inspected.
Refunds are processed within 14 days and issued to the original payment method.
11. Incorrect Address
Please ensure that all shipping information is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
12. International Customs and Duties
International shipments may require customs clearance, which can cause delays. The recipient is responsible for any customs duties or taxes imposed by the destination country.
13. Contact Us
Phone: 1-910-807-7928
Email: support@GolfSimulatorDepot.com
Website: www.GolfSimulatorDepot.com
Return and Refund Policy
Effective Date: December 18, 2024
1. Scope and Intent
This Return and Refund Policy applies to all purchases made through the Golf Simulator Depot website located at GolfSimulatorDepot.com.
2. Contact Information
For questions about returns and refunds, please contact our Customer Service team:
- Email: support@GolfSimulatorDepot.com
- Phone: 910-807-7928
- Address: 6400 Carolina Beach Road Suite 8, Wilmington, North Carolina 28412
3. Return Eligibility
Customers in United States/North Carolina have the right to cancel their purchase and return the product within 14 days of receipt without providing any reason, subject to the conditions outlined below.
3.1 Conditions for Return
- Unused and Undamaged: The item must be unused, undamaged, and in the same condition that you received it.
- Original Packaging: The item must be in the original packaging, with all labels and tags attached.
- Proof of Purchase: A receipt or proof of purchase is required.
4. Return Process
4.1 Initiating a Return
- Contact Customer Service via support@GolfSimulatorDepot.com or call 910-807-7928 within 14 days of receiving your order.
- After reviewing your request, we will provide detailed return instructions, a Return Merchandise Authorization (RMA) number if applicable, and a prepaid shipping label.
4.2 Preparing Your Return
- Package the Item Safely: Securely pack the item in its original packaging, including all accessories, manuals, and free gifts.
- Include Documentation: Attach the return authorization form and any necessary supporting documents or images.
- Attach Shipping Label: Print and affix the provided return shipping label to the package.
5. Return Shipping Costs
- Customer Responsibility: Customers cover return shipping costs unless the item is defective, damaged, or incorrect.
- Company Responsibility: If the return is due to a defective product, damage during shipping, or our error, Golf Simulator Depot will cover the return shipping costs.
6. Specific Return and Refund Conditions
6.1 Returns Due to Change of Mind
- Items must be unused, undamaged, and in original packaging.
- Return requests must be made within 14 days of receipt.
- A refund will be issued to the original payment method, minus any applicable restocking fees.
6.2 Defective or Damaged Goods
- Notify us within 48 hours of receiving the item.
- Provide photos or videos of the defect or damage.
- We will offer a replacement or a full refund, including return shipping costs.
7. Exceptions to the Return Policy
The following items are non-returnable and non-refundable:
- Custom or Personalized Products: Items made to your specifications or clearly personalized.
- Perishable Goods: Such as food, flowers, newspapers, or magazines.
- Intimate or Sanitary Goods: Including underwear, swimwear, and personal care items (unless unopened and unused).
- Gift Cards and Downloadable Software Products.
8. Refunds
8.1 Refund Processing
- Approval: Refunds are issued after we receive and inspect the returned item.
- Notification: We will notify you via email about the approval or rejection of your refund.
- Processing Time: Refunds may take up to 14 days to appear in your account, depending on your bank.
9. Exchanges
- Eligibility: We replace items if they are defective, damaged, or incorrect.
- Process: Contact us at support@GolfSimulatorDepot.com to request an exchange.
10. Return Address
Please send all returns to the address provided upon return approval.
11. Legal Rights
This Return and Refund Policy does not affect any statutory rights you may have under applicable law.
12. Questions and Support
For more information, please:
- Visit our FAQ Page
- Contact our Customer Service team:
- Email: support@GolfSimulatorDepot.com
- Phone: 1-910-807-7928
Fast & Free Shipping
Our team is committed to getting your product in your hands as soon as possible. Once an order is placed we fulfill the order within 48 hours.
Lowest Price Match Guarantee
We offer the lowest price guaranteed. If you find an offer for the same product that is lower - we will price match or price beat that offer.
Easy Returns
If you need to return an item for any reason you're able to do so within 30-days.