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Warranty & Return Policy - Stewart Golf

Warranty & Return Policy

Stewart Golf Warranty Information:

Stewart Policy:

Whilst we work tirelessly to ensure that there are no problems with our products, as with all things mechanical, sometimes they can go wrong.

Should you suffer any problems caused by faulty materials or workmanship with your Stewart Golf Cart within the 2-year warranty period, then all you have to do is call us.

Full warranty terms and conditions are supplied with the Stewart Golf Cart.

Stewart Return Policy

Within 30 days of purchase, if a customer has a change of mind, the cart can be returned only if:

  • The cart is completely unused and brand new.
  • It is in original packaging and in new/unused condition.
  • The owner pays the return freight to Michigan or another facility as designated.
  • A return authority is obtained first from the US distributor.

Within 30 days of purchase, the owners can return a "used cart." Even if used on driveways, backyard, etc., it is no longer considered new and is not saleable as new. The following conditions apply:

  • A return authority is obtained first.
  • It must be in the original packaging.
  • The owner pays the return freight to Michigan or another facility as designated.
  • Up to a 30% restocking fee applies to the full retail price.

The cart will be returned to the Distributor’s Michigan warehouse and inspected by their personnel. Once we receive the return paperwork and verify the condition of the unit, we will issue a refund net of the above fees.

Please reply and confirm you would like to proceed before we reach out to the distributor for a return authorization. The customer may return on their own with a tracking number, or we can obtain a discounted return label from the distributor (~$110-120 discounted rate, takes approximately 2-3 business days to receive).

Stewart Golf Product Warranty

  • The Stewart Golf trolley and charger are covered by a 24-month warranty from the date of purchase. This warranty covers manufacturing defects that occur during normal use.
  • Any breakage caused by accidental damage, or as a result of abuse or misuse, is not covered by the warranty.
  • The warranty is not transferable and only covers purchases made in the continental United States.
  • The Stewart Golf Lithium battery is covered by a 24-month warranty. If the battery fails in the first 24 months, it will be replaced free of charge.
  • All Stewart Golf accessories are covered for 90 days from the date of purchase.

Additional Information

  • Please retain your sales receipt or packing slip for proof of purchase.
  • We will diagnose the problem and send the replacement part to the customer by FedEx Ground or US Mail.
  • Any parts replaced under the warranty at no charge do not carry a new warranty.

In the event the customer is unable to replace the part themselves, please retain all the original packaging material to return your trolley for repair. All trolleys must be returned in the original packaging. If you do not have the original packaging material, Stewart Golf can provide a new box at the customer's expense.

In the event a replacement part is needed but not covered by the warranty, the customer will be responsible for all costs.